Leader: The business of innovation - IT Director - Breaking Business and Technology News at silicon.com
We have all heard how IT is becoming a commodity and being outsourced to areas in the world such as India. A new report out from Gartner highlights the seriousness of the problem for CIO (in this case Chief Information Officer) and recommends that how they need to focus more energy on innovation and becoming better aligned with other business teams outside of IT as sources of ideas and inspiration. I couldn't agree more.
One of the key point the report highlights is that people outside of IT's inner circle don't have any preconceived notions about its limits. Diversity is such a key ingredient in innovation. Ask the same people the same questions to solving a problem and you will end-up with the same answers. If you can tap into a diverse employee base of people who have different relationships with customers, a company's products/services and ask them the same question the results are very different, and will produce new and innovative solutions.
Gloomy predictions are ahead for any CIOs who do not take this seriously. However all is not lost, CIOs can tap into these relationships. Imaginatik Research has produced a white paper on this very topic "A new approach to idea management". This makes good reading for any CIO's and others who need to understand how they can tackle innovation and tap into this rich resource of diversity within their company.