Those of you puzzling over how to combine Six Sigma quality initiatives with the creativity of innovation might consider a May 10 webinar by Bob Carter, a senior consultant at Raytheon USA. (Shameless plug) His success at building teams of diverse thinkers by merging the science of engineering with the free-thinking creativity of problem-solving is worth every penny (or Euros or quid).
“Process and methodology is more important than results to many Six Sigma people. But innovation relies on variation – precisely what Six Sigma is supposed to remove,” he says. “One key is to adapt the tools to the problems and not vice versa.” After all, he warns, focusing too closely on sales or other metrics can drive your company to copy others and, potentially, move you farther away from goals or customers.
Bob was a featured speaker at recent Imaginatik Research master session that explored how Six Sigma can strengthen idea management to build a stronger innovation platform. Taking DMAIC process steps and applying them to production, improvement and deployment of ideas can make any organization a hothouse for innovation. Stay tuned for more in the next Imaginatik Research newsletter.