Monday, June 25, 2007
Imaginatik/Pfizer innovation webinar
Tuesday - June 26 - 10am EDT "Near Shore Innovation" will be presented by Dr. Rob Spencer of Pfizer, recently profiled in BioIT World magazine (and the BBGM blog)
Please e-mailresearch@imaginatik.com for registration. And, yes, spaces are limited so we need an RSVP.
Spencer explains how 'open innovation' provides an advance view of where your market or industry is heading, while minimizing security concerns and creating new partnerships for growth. Pfizer has done all three and expanded idea management to a widely used tool serving thousands of people around the world.
Thursday, May 10, 2007
Talking to a Blog -- with unexpected results
| Jott From Boris Pluskowski (Involved the new service www.jott.com). You call and speak a message that is recorded and can be sent via e-mail, convertedfrom speech to text. This post required a fair amount of editing -- even these few sentences didn't make it clearly into the blog's HTML. |
Instead of listening to customer problems and having them send solutions -- a favorite example of Open Innovation -- you might focus instead on the customer experience since THEY are the ones who have a problem YOU can solve. Following the 'voice of the customer' sounds like you're getting close to your consumers but often leads to the wrong issue and, thus, the wrong solution. After all, the customer can't really innovate or solve issues in YOUR company without knowing more about the reasons why things happened the way they did. They see the events and perceive causes and effects very differently than employees or executives Hope you'll check back for postings and updates from the Front End of Innovation conference in Boston, today and tomorrow. Instead of 'track back' perhaps you'd like to 'talk back' . . . . |
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