Monday, July 28, 2003

INDUSTRYWEEK ARTICLES -- Best Practices -- Immersion Therapy Author Jill Jusko tells of KraftMaid Cabinetry inc.'s continuous improvement program which includes the practice of sending people out to the field for months at a time with limited contact back to the company to learn as much as they can. Amongst the many benefits an approach like this has such as benchmarking, best practice sharing, etc - it is also a great way to introduce a perspective change within the company as the student comes back full of ideas and innovative practices they can adopt to fit the company.

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